Dr Muhammad Anshari

Muhammad Anshari is researcher and academic staff at School of Business & Economics. His professional experience started when he was IT Business Analyst at Astra International. Research Fellowship from The Government Republic of China (Taiwan) at National Taiwan University (Jan-Dec, 2014). Research Fellowship from King Saud University - the Kingdom of Saudi Arabia 2009. Details of research interests are as below.

EDUCATION

He received his BMIS (Hons) from International Islamic University Malaysia, his Master of IT (E-Business) from James Cook University Australia, and his PhD programme from Universiti Brunei Darussalam.

RESEARCH INTERESTS

FinTech, Big data in business, Healthcare Management Information Systems, ICT & Area Studies (ASEAN/Borneo), ICT in Education

FUTURE PROJECTS

Scopus Publications

RECENT PUBLICATIONS

1. Anshari et al. (2019). Digital Marketplace and FinTech to Support Agriculture Sustainability. Energy Procedia, Elsevier. [Scopus Indexed]

2. Anshari, M., & Almunawar, M. N. (in Press). Social Customer Relationship Management, Election, and Political Campaign. International Journal of Electronic Customer Relationship Management, Inderscience. [Scopus Indexed]

3. Anshari, M., & Almunawar, M. N., & Masri, M. (in Press). Financial Technology and Disruptive Innovation in Business: Concept & Application. International Journal of Asian Business and Information Management (IJABIM), IGI Global [Scopus indexed]

4. Jaman, S.F.I. & Anshari, M. (2019 ). Facebook as Marketing Tools for Organizations: Knowledge Management Analysis. In Dynamic Perspectives on Globalization and Sustainable Business in Asia, Chapter 7, IGI Global. [Scopus indexed]

5. Anshari, M., Nabil Almunawar, M., Ariff Lim, S., Al-mudimigh, A., (2018). CustomerRelationship Management and Big Data Enabled: Personalization & Customization of Services, Applied Computingand Informatics, doi: https://doi.org/10.1016/j.aci.2018.05.004 [Elsevier]

6. Anshari, M. & Lim, S. (2018). Customer Relationship Management with Big Data in Mobile Commerce. Exploring the Convergence of Big Data and the Internet of Things, Chapter 6, p.63-72, IGI Global, DOI: 10.4018/978-1-5225-2947-7.ch006.

TOP PUBLICATIONS

Best Paper and Prize Awards
1. Big Data Era: Big Challenges for ASEAN Economic Community. International Conference on Asean Studies 2 (ICONAS 2), 3-5 August 2015. At Chulalongkorn University Bangkok Thailand.

2. Shifting Role of Customers from Recipient to Partner of Care in Healthcare Organization. The 13th ASEAN Graduate Business, Economic Program (AGBEP) Network, Yogykarta, April 2, 2013 at Gadjah Mada University.

Journal Publication

1. Anshari, M., & Lim,S.A. (2017) E-Government with Big Data Enabled through Smartphone for Public Services: Possibilities and Challenges, International Journal of Public Administration, 40:13, 1143-1158, DOI: 10.1080/01900692.2016.1242619. . [Taylor & Francis – Q1 Scopus in Business & International Management]

1. Anshari, M., et.al. (2017). Smartphones usage in the classrooms: Learning aid or interference?. Education and Information Technologies. DOI: 10.1007/s10639-017-9572-7. [Springer – Q2 Scopus in Information Science]

2. Anshari, M., et.al. (2016). Smartphone habit and behaviour in Brunei: personalization, gender, and generation gap. Computers in Human Behaviour. Vol. 64 (2016) 719-727. DOI. http://dx.doi.org/10.1016/j.chb.2016.07.063. [Elsevier - Q1 Scopus in Computer Science].

3. Anshari, M., Alas, Y., & Guan, L. S. (2016). Developing online learning resources: Big data, social networks, and cloud computing to support pervasive knowledge. Education and Information Technologies, Springer 1-15. DOI: 10.1007/s10639-015-9407-3. [Springer - Q2 Scopus in Information Sciences]

4. Almunawar, M.N., Susanto, H., and Anshari, M. (2013). A Cultural Transferability on IT Business Application: iReservation System, Journal of Hospitality and Tourism Technology, Vol. 4 (2) p. 155-176. [Emerald – Q1 Scopus in Information Systems, Tourism, & Hospitality Management]

5. Alas, Y., Anshari, M., Sabtu, N.I., & Yunus, N.M., (2016). Second-Chance University Admission, the Theory of Planned Behaviour and Student Achievement. International Review of Education. Vol. 62 (3). P. 299 – 316. DOI: 10.1007/s11159-016-9558-5. [Springer –Q2 Scopus & ISI Indexed in Education & E-Learning].

6. Huda, M., Anshari, M., Almunawar, M. N., Shahrill, M., Tan, A., Jaidin, J. H., Daud, S., & Masri, M. (2016). Innovative teaching in higher education: The big data approach. Turkish Online Journal of Educational Technology, November 2016, Special Issue for INTE 2016, 1210-1216. http://dx.doi.org/10.13140/RG.2.2.10543.53924. [Q2 Scopus].

7. Anshari, M., & Alas, Y. (2015). Smartphones Habits, Necessities, and Big Data Challenges. Journal of High Technology Management Research. 26 (2): 177-185. Elsevier, DOI: 10.1016/j.hitech.2015.09.005. [Elsevier – Q2 Scopus in Management of Technology & Innovation].

8. Anshari, M., & Almunawar, M. N. (2015). Designing Role of Online Health Educators in Healthcare Services. Journal of evidence-informed social work, 12 (2), p. 220-236. [Taylor & Francis – Q2 Scopus, Medline, PubMed]

9. Almunawar, M.N., Anshari, M. & Younis, M. Z. & Kiza, A. (2015). Electronic Health Object: Transforming Static to Interactive and Extensible Healthcare Systems. Inquiry: The Journal of Healthcare Organization, Provision, & Financing. Vol. 52. DOI; 10.1177/0046958015618665. [SAGE - Q2 Scopus in Healthcare Management].

10. Anshari, M., Alas, Y., & Guan, L. S. (2015). Pervasive Knowledge, Social Networks, and Cloud Computing: E-Learning 2.0. Eurasia Journal of Mathematics, Science & Technology Education, 2015, 11 (5), p.909-921. DOI: 10.12973/eurasia.2015.1360a. [Moment Publications - Q2 Scopus in Education]

11. Almunawar, M.N., Anshari, M., Susanto, H., (2012). Crafting strategies for sustainability: how travel agents should react in facing a disintermediation. Operational Research. DOI 10.1007/s12351-012-0129-7, p. 27. [Springer – Q2 Scopus indexed in Strategy & Management]

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GRANT DETAILS

UBD Research Grant Ref. No.: UBD/ORI/URC/RG336/U01 Title: Big Data Applciation in the E-Government Initiative: Feasibility Studies (Principal Investigator)

Faculty Block Grant, UBD. Ref. No.: UBD/RSCH/1.8/FICBF(b)/2018/003 Title: Business Models of Digital Marketplace in ASEAN.

Taiwan Research Fellowship No.: MOFATF2014035 Title: Consumers' Empowerment in E-Health Systems; Host Institution: National Taiwan University (Principal Investigator)

King Saud University; Customer Relationship Management in Banking Sector, 2008 (Principal Investigator)

RESEARCH OUTPUTS (PATENTS, SOFTWARE, PUBLICATIONS, PRODUCTS)

45 peer reviewed papers indexed either at Scopus or Web of Science, 12 book chapters and 12 conference papers; 5 Invited speaker

Invited Speaker
1. Publish or Perish for Academicians, Universitas Islam Negeri Palembang, Indonesia, 2018.
2. Publish or Perish for Postgraduate Students, PPIBD , 2018.
3. ICT Index Readiness and ASEAN Economic Community, Invited by Universitas Islam Negeri Raden Fatah Palembang – Indonesia, Dec 2, 2016.
4. ICT ASEAN Index Readiness. International Seminar Arah Kebijakan Ekonomi di Era ASEAN Economic Community organized by Universitas Yudharta Pasuruan, May 2, 2016.
5. Crafting Strategies of Patient Empowerment in E-Health System: CRM 2.0. Research Sharing Session at Faculty of Computer and IT , Universiti Malaysia Pahang.

Conferences Presenter

1. Digital marketplace & FinTech to support Agriculture Sustainability, Nagoya University Japan, 2018.
2. Big data & Open Government Data for Public Services at International Conference on Big Data Management, at University of Macau, Feb 2018. [ACM - Scopus Indexed]
3. Big Data and Mobile Learning in Generating Pervasive Knowledge, International Conference on Information Management and Technology (ICIMTech), Yogyakarta, Indonesia, 2017, pp. 177-180. [IEEE Xplore - Scopus Indexed].
4. Big Data in Business: Concept & Applications. International Conference on Business, Economics, & Finance. August 2017, At Universiti Brunei Darussalam.
5. Big data: Concept, applications, & challenges, International Conference on Information Management and Technology (ICIMTech), Bandung, Indonesia, 2016, pp. 307-310. doi: 10.1109/ICIMTech.2016.7930350. [IEEE Xplore - Scopus Indexed]
6. Developing Pervasive Online Learning Resources: Case Mobile Learning, NIDA International Conference, Bangkok 6-7 August 2015, Bangkok – Thailand. DOI: 10.13140/RG.2.1.1261.1286.
7. Modeling patient empowerment in healthcare organization through cloud computing. Proceedings of the International Conference on Electronic Business (ICEB), 2014-January, pp. 173-180. (Scopus).
8. Empowered Customers in E-Health Business Process. PhD Colloquium, Faculty of Business, Economics and Policy Studies - Universiti Brunei Darussalam, June 5-6, 2012.
9. Building Healthcare – Patient Relationship with CRM 2.0 - Lesson Learnt from Prita Mulyasari’s Case. International Seminar “Green Technology, Social Work and Public Health for Development of Indonesia. Ramada D’MA Hotel, Bangkok, 28-29 October 2011, p.75-79.
10. Evaluating CRM Implementation in Healthcare Organization. Proceedings of 2011 International Conference on Economics and Business Information. IPEDR vol.9 p.30-34, IACSIT Press, Bangkok, Thailand.
11. Health Information Systems (HIS): Concept and Technology. Proceedings of International Conference on Informatics for Development 26 – 28 November 2011, Yogyakarta, Indonesia, p.10-15.

CONSULTANCY

AITI; BRUNEI DARUSSALAM ICT SURVEY 2018 FOR INDIVIDUALS, HOUSEHOLDS AND BUSINESSES

Industry, Institute, or Organisation Collaboration

E-health research collaboration with Jackson State University, USA
Mobile commerce research collaboration with Binus University Indonesia

INDUSTRY EXPERIENCE

IT Business Analyst @ Astra International